Revenue data and CRM
Ownership, lifecycle, deduplication, account structure. The layer everything else depends on.
You bought a platform that can run marketing, sales, service and reporting as one system. Most companies use a corner of it and buy tools for the rest.
I design and build the whole thing, then make it prove what's working.
HubSpot at the centre. B2B only.
Nobody agrees on the pipeline number.
The website was built once and nobody has touched it since.
SEO happens by accident, if it happens at all.
Sales and marketing define the same word differently.
Campaigns go out, then nobody checks whether they worked.
You are paying for a full platform and using it as a filing cabinet.
None of these are HubSpot problems. They are what happens when nobody owns the whole platform.
Most companies end up here without deciding to. Each piece has a different owner, none of them talk, and the reporting never reconciles because nobody built it to.
These are not six projects. They are one system, and fixing any of them in isolation is why most HubSpot work quietly stops working.
Ownership, lifecycle, deduplication, account structure. The layer everything else depends on.
Built or rebuilt wherever it lives, HubSpot CMS or otherwise, and wired back into the CRM so you can see what it is actually doing.
Technical SEO, structure and content that answers real questions. Increasingly that means AI answers, not just Google.
Nurture, sequences, lead routing and paid tracked through HubSpot instead of alongside it.
Dashboards that show which of it worked, and forecasts that hold up when questioned.
Permissions, governance, integrations and the data quality Breeze and AI agents assume you already have.
Four steps, in that order. Skipping the second one is why most of this work quietly falls apart six months later.
Find what is broken, what is unused, and what is actively working against you.
Agree what good looks like. Lifecycle, ownership, what counts as a lead, what a campaign has to prove.
Rebuild it. The data, the site, the campaigns, the reporting. Whatever the diagnosis says comes first.
Document it and put rules around it so it does not drift back within a quarter.
Breeze, AI agents and AI search all assume the same things. If those things are not true, automating them makes the problem faster, not smaller.
Fix the foundation first. Then work out where AI actually saves you time.
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A review of the whole platform, not just the CRM. You get a prioritised plan and you keep it either way.
Fixed scope, fixed price. I take the priorities from the diagnostic and fix them, wherever in the platform they sit.
Ongoing ownership of the platform, one to three days a week, for companies that need it run properly but can't justify the hire.
I lead the work at Smush, and I am the person you deal with day to day. No hand-off to someone junior once the project starts.
I spent years running HubSpot from the inside rather than configuring it for clients from the outside. Not just the CRM. The website, the campaigns, the SEO, the automation and the reporting that had to stand up in front of a board.
That is the difference. I have had to live with these decisions afterwards, which changes how you make them.
Send over a line or two about what's going on and I'll come back to you within a day. No transformation programme. No software pitch. Just what's worth doing.